Zoome Casino Terms and Conditions

Welcome to Zoome Casino. These Terms and Conditions govern your use of our services, and by creating an account or using casino Zoome in any way, you agree to be bound by them in full. We operate this platform to provide a safe, transparent and enjoyable environment for our players in Australia, and we ask that you read this document carefully before you sign up. If you do not agree with any part of these terms, we ask that you refrain from using our website.

Who We Are

Zoome Casino is owned and operated by Novatrix SRL, registered in Costa Rica under number 3-102-893958, with registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School. Certain services referenced in these terms are also provided in connection with Vixatrix Limited, a company registered in Cyprus under number HE 459370, located at Pavlou Nirvana 4, Alpha Tower, 1st floor, Flat/Office 11, 3021 Limassol. We hold an e-gaming licence issued by the Tobique Gaming Commission, licence number 0000002. You can verify our licence details directly with the Tobique Gaming Commission, and any disputes that cannot be resolved directly with us may be referred to the independent ADR body EGIS at disputes@egis-adr.com.

Eligibility and Account Registration

To complete zoome casino sign up, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We only accept one account per person, household and IP address. During zoome casino login registration, we require accurate personal information, and you must keep your login credentials confidential. We reserve the right to request identity verification (KYC) at any time, and we may suspend your account until this process is complete.

We do not offer our services to residents of certain jurisdictions. Zoome Casino is restricted in the following countries: Afghanistan, American Samoa, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, the Canadian provinces of New Brunswick and Ontario, Central African Republic, China, Cuba, Cyprus, Democratic Republic of the Congo, Estonia, Georgia, Gibraltar, Greece, Guam, Guernsey, Haiti, Hawaii, Iran, Iraq, Israel, Japan, Jersey, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, El Salvador, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Virgin Islands and Yemen. We serve Swedish players but exclude them from all bonuses, promotions, VIP and loyalty point exchanges. Bonus offers are further closed to citizens of Poland, Sweden, Israel, Spain, the UK and the USA.

Accessing Our Platform

We provide desktop and mobile access, and our website functions as a browser-installable progressive web app that can be added to your home screen on iOS or Android without any app store download. While we do not distribute a native zoome casino app download through official stores, you can use our zoome casino app android shortcut directly from your browser for a smooth, app-like experience. There is no separate zoome casino games download required — all our pokies, table games and live dealer titles load instantly through your browser once you complete zoome casino login on your device.

Games and Providers

We feature more than 4,000 games across 1,000+ pokies, live dealer tables, jackpot slots and instant win titles, supplied by studios including BGaming, Booongo, Yggdrasil, Betsoft Gaming, Playson, Evoplay and dozens of others. If you are searching for casino zoome australia gaming options, you will find blackjack, roulette, baccarat, video poker, craps, scratch cards and progressive jackpots. Our live casino, powered by providers such as ICONIC21, Platipus, TaDa Gaming and Winfinity, lets you enjoy zoome casino play online roulette, live blackjack and baccarat with real dealers. We reserve the right to add, remove or modify our game library and providers at any time without prior notice.

Deposits, Withdrawals and Payments

We process all transactions on our AU locale in Australian dollars. Minimum deposits are A$20 on cards, vouchers and e-wallets, A$85 on bank transfer, and vary for cryptocurrencies. We charge no fees on any deposit method, and most deposits are instant, with bank transfer taking up to 24 hours. For zoome casino withdrawal requests, minimum amounts are A$75 on bank transfer and PayAnyBank, with corresponding crypto minimums. We apply daily, weekly and monthly withdrawal limits of A$1,500, A$7,500 and A$15,000 respectively, though progressive jackpot wins are paid in full outside these caps. All deposits must be wagered at least three times before you can request a withdrawal, and poker contributes only 5% toward this requirement. We complete identity verification before releasing any payout, and unverified accounts may be held for up to 28 days. Once approved, we aim to process your zoome casino withdrawal within 24 hours, with most requests completed in around 3 hours.

Bonuses and Promotions

We offer a three-part zoome casino welcome bonus, requiring a minimum deposit of A$20 per part, each wagered 40 times. Our zoome casino no deposit bonus program is not currently active, but our welcome package, reload offers, cashback and Wheel of Fortune promotions provide substantial value to new and returning players. No zoome casino bonus code is required for most offers — the zoome casino bonus applies automatically once you make a qualifying deposit. We cap the maximum bet during active bonuses at A$7.50 per round, and any zoome casino bonus withdraw request is subject to full completion of the wagering requirement. We do not allow bonus stacking, and only one bonus may be active on your account at a time. Full details of our promotions, including our Combo Tuesday, Monday and Weekend Reloads, and Thursday Cashback, are available in our dedicated Promotions section.

Loyalty Program and VIP

We run a ten-level CompPoints ladder alongside five VIP statuses — Bronze, Silver, Gold, Platinum and Secret. Points are earned at a rate of 1 CP per A$30 wagered on slots, and VIP members enjoy enhanced cashback, a personal account manager from Gold level, and access to our exclusive Wheel of Fortune with reduced wagering requirements.

Responsible Gaming

We are committed to promoting responsible gambling. We provide tools including deposit limits, self-exclusion and reality checks, and we encourage you to gamble only what you can afford to lose. If you feel your gambling is becoming a problem, we recommend contacting a professional support organisation in your region.

Limitation of Liability

We strive to keep casino Zoome operating smoothly at all times, but we are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. We reserve the right to void winnings obtained through error, fraud or breach of these terms.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory or operational changes. We will publish any amendments on this page, and your continued use of our zoome online casino constitutes acceptance of the revised terms.

Contact Us

If you have questions about these terms, our zoome casino review policies, or need help with your account, our support team is available 24/7 via LiveChat, WhatsApp at +447831130277, or email at support@zoome.casino.